Praiseworthy — Turn your staff into a growth channel.

Your team's customer service is already generating — or killing — your reputation. For the first time, you can see exactly who's driving it.

"I know some of my staff are better with customers. I just can't prove it."

Every customer interaction is data. Without attribution you're managing on gut feel. That's not enough.

"Why aren't my customers leaving reviews?"

Customers forget - they're busy. A heads-up before you leave changes that. Primed customers are 5x more likely to engage.

"How are my competitors ranking above me?"

Review velocity drives local rankings. More reviews = higher rankings = more inbound calls. It's that direct.

Priming

The moment that decides the review happens before the message does.

88% of customers say they'd leave a review if they had an exceptional experience¹. The tech who did the job has more influence over that outcome than any tool ever will — and most of that influence is spent in the last five minutes on site.

It starts with the handoff. What was done, why it was done, how it might come up again. Customers remember the tech who walked them through the work. They forget the one who packed up and left.

Then comes the prime. A quick word before walking out that they'll get a message asking how the job went, and that their feedback matters. It takes ten seconds. Customers who hear it are looking out for the message. Customers who don't are ignoring it.

Every other tool optimises the message. None of them can see what happened in the five minutes before it, because none of them measure the staff member behind those minutes. That's the moment Praiseworthy was built to measure.

Follow-up

Automation that knows who did the job.

A text from "Bright Plumbing" asking for a Google review lands differently than one from Marcus, who fixed your hot water this morning. Praiseworthy sends from the staff member, so the follow-up feels like a natural extension of the job, not a campaign.

And it doesn't stop at one message. We'll follow-up if they don't respond, and again for customers who leave feedback but don't click through to a public review.

Most tools treat the review as the finish line. We treat feedback as the goal — and more of it converts to something public.

Attribution

Low engagement isn't a follow-up problem.

It's the only signal you have that the moments before the message aren't working — the handoff, the prime, the reason a customer opens the message at all.

Every request and every published review is tracked to the staff member who did the job, so engagement rate becomes a real metric, not a gut feeling.

Use that data to set targets, reward staff who hit them, and coach those who aren't.

The businesses that grow fastest aren't just getting more reviews — their staff are winning the moments that build reputation, job by job.

Trust

Your review tool can get your Google listing suspended.

Most review tools steer customers: positive experiences toward Google, negative toward a private form. It's called review gating, and it violates Google's terms. Listings get suppressed. Profiles get suspended.

Customers who feel funnelled leave with less goodwill than they arrived with — the tool quietly undoing the work your team did on the job.

Praiseworthy doesn't gate or steer. Every customer gets the same path: leave feedback privately, go public, or both. Either way, you get the coaching signal — and reviews that rank you higher without putting your listing at risk.

Step 1 — Trigger

Job done. Nothing left to chase.

Connect your job management tool, send events via API, or import via CSV. The moment work is finished, Praiseworthy picks up the signal — the staff member, the customer, the job details.

However your business runs, the follow-up happens automatically.

Step 2 — Collect

Requests go out.
Reviews come in.

After every job your customer gets a follow-up from the staff member who did the work via SMS or email — personalised, timed right, and sent on your schedule.

Customers can opt out anytime. Your reputation stays protected.

Step 3 — Improve

See exactly who's driving
your reputation.

Praiseworthy tracks two things per staff member — how customers respond to their outreach, and which published reviews they earned.

Low engagement tells you who needs coaching. High reviews tell you who to celebrate.

Sign up or book demo

See the platform in action or jump straight in. Sign up takes minutes and walks you through everything you need to get going.
Connect your tools and add your staff

Link your job management tool and staff are created automatically. Importing via CSV or API? Match your identifiers to your staff and locations and you're ready.
Connect your review profiles and go live

Link your Google, Facebook, or other review profiles. Once connected, Praiseworthy knows where to send customers — and your first requests are ready to go out.

Free onboarding on every plan. 30-day money back guarantee, no questions asked.

Turn your staff into
a growth channel.

"I know some of my staff are better with customers. I just can't prove it."

"Why aren't my customers leaving reviews?"

"How are my competitors ranking above me?"

Good work used to be the edge.
Now it's the entry fee.

Most tools ask for reviews. Praiseworthy builds the conditions for them.